Legal

Privacy Policy

Last Updated: July 24, 2026

Ballers Champagne Brands USA (“Ballers,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit ballerschampagneus.com and any other website or online service that links to this Privacy Policy, communicate with us, join our mailing list, or otherwise interact with us in the United States. Collectively, these activities are referred to as the “Services.”

This Privacy Policy should be read together with our Terms of Service.

Our website is intended for individuals who are 21 years of age or older. Alcohol purchases may be completed through an independent licensed retailer or other third-party checkout and fulfillment provider. That third party’s handling of your information is governed by its own privacy policy and terms.

1. Personal Information We Collect

Depending on how you interact with the Services, we may collect the following categories of personal information:

Information You Provide to Us

Contact information, such as your name, email address, telephone number, mailing address, and shipping address.
Communications, such as questions, comments, customer-service requests, trade inquiries, partnership inquiries, and messages sent through our website, email, or social-media accounts.
Marketing preferences, including whether you have requested or agreed to receive newsletters, product announcements, event information, or promotional communications.
Age confirmation information, such as your confirmation that you are 21 years of age or older.
Transaction-related information, such as products selected, order reference information, shipping destination, and purchase history, when that information is made available to us by our licensed retail or fulfillment partner.
Account information, if account functionality is offered, such as your username, password, saved preferences, and account history.
Trade and business information, such as your company, title, business contact details, licensing information, and the nature of a wholesale, hospitality, distribution, media, investment, or partnership inquiry.

Information Collected Automatically

When you use the Services, we and our service providers may automatically collect certain information, including:

Internet Protocol address;
browser, operating-system, and device information;
approximate geographic location derived from your IP address;
pages viewed and links selected;
referring and exit pages;
dates and times of visits;
interactions with website features;
cookie identifiers and similar technical information; and
information about website errors, performance, and security events.

Information From Third Parties

We may receive information from third parties, including:

licensed retailers, checkout providers, and fulfillment partners;
website hosting and technology providers;
email and marketing-service providers;
analytics providers;
social-media platforms when you interact with our pages or content;
distributors, hospitality partners, event partners, and other commercial partners; and
publicly available sources.

We do not directly collect or store your complete payment-card number through this website. Payment information entered during checkout is collected and processed by the applicable licensed retailer, payment processor, or checkout provider under its own privacy policy and security practices.

2. How We Use Personal Information

We may use personal information to:

operate, maintain, secure, and improve the Services;
respond to questions, requests, and customer-service inquiries;
confirm that visitors are 21 years of age or older;
facilitate purchases through licensed retail, payment, shipping, and fulfillment partners;
communicate about orders or transactions when relevant information is available to us;
send newsletters, product information, event announcements, and promotional communications where permitted by law;
process trade, wholesale, hospitality, distribution, corporate-gifting, media, and partnership inquiries;
personalize website content and suggest the appropriate geographic market or regional website;
understand website traffic, performance, and visitor interactions;
prevent fraud, misuse, security incidents, and unlawful activity;
enforce our Terms of Service and protect our rights and property;
maintain business, tax, accounting, and compliance records;
comply with laws, legal processes, and alcohol-related regulatory requirements; and
carry out any other purpose disclosed when information is collected or with your consent.

3. Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, local storage, and similar technologies to:

remember age confirmation and website preferences;
maintain website and shopping functionality;
understand traffic and usage;
measure website performance;
identify and resolve technical issues;
protect the website from fraud and misuse; and
evaluate marketing and communications.

Some cookies are necessary for the website to operate. Other cookies may be used for analytics or marketing, depending on the services enabled on the website.

You may manage cookies through available website controls or your browser settings. Blocking certain cookies may prevent parts of the website from operating properly, including age-verification preferences, regional selection, forms, or shopping functionality.

Where required by applicable law, we will request consent before placing nonessential cookies or similar technologies.

4. How We Disclose Personal Information

We may disclose personal information to the following categories of recipients:

Service Providers

We may disclose information to companies that provide services on our behalf, including:

website hosting and development;
cloud storage and information technology;
analytics and website-performance services;
email delivery and marketing communications;
customer support;
fraud prevention and security;
professional consulting; and
records management.

These providers are permitted to use personal information only as necessary to perform services for us or as otherwise allowed by law.

Licensed Retailers and Transaction Partners

Alcohol purchases may be completed by an independent licensed retailer, payment processor, shipping provider, or fulfillment partner. Information needed to process a transaction may be provided directly to those parties or shared among the parties involved in completing the transaction.

The licensed seller or checkout partner may collect additional information, including payment information, proof of age, billing information, and delivery information. Its privacy policy governs its independent collection and use of that information.

Commercial Partners

We may disclose information as reasonably necessary to respond to wholesale, hospitality, distribution, event, media, corporate-gifting, or other business inquiries.

Professional Advisers

We may disclose information to attorneys, accountants, insurers, auditors, consultants, and other professional advisers where reasonably necessary to operate and protect our business.

Legal and Regulatory Purposes

We may disclose information to law-enforcement agencies, courts, regulators, government authorities, or other parties when we reasonably believe disclosure is necessary to:

comply with applicable law, regulation, legal process, or governmental request;
investigate suspected fraud or unlawful conduct;
enforce our agreements;
protect Ballers, our customers, our partners, or others; or
establish, exercise, or defend legal claims.

Business Transactions

Personal information may be disclosed or transferred in connection with an actual or proposed merger, acquisition, financing, restructuring, sale of assets, insolvency, or similar business transaction.

5. Sale and Sharing of Personal Information

We do not sell personal information for money.

We also do not knowingly share personal information for cross-context behavioral advertising as those terms are defined under applicable California privacy law.

If our practices change, we will update this Privacy Policy and provide any legally required methods for opting out. We will also honor legally recognized browser-based opt-out preference signals when required by applicable law.

6. Marketing Communications

You may unsubscribe from promotional emails at any time by selecting the unsubscribe link in the email or contacting us at info@ballers-brands.com.

Even after you unsubscribe from promotional communications, we may continue to send nonpromotional messages, such as responses to inquiries, transaction-related notices, legal notices, or security communications.

7. Your Privacy Choices and Rights

Depending on where you reside and subject to applicable law, you may have the right to request that we:

confirm whether we process your personal information;
provide access to personal information we maintain about you;
correct inaccurate personal information;
delete personal information;
provide a portable copy of certain personal information;
disclose categories of personal information collected, sources, purposes, and recipients;
restrict or object to certain processing;
withdraw consent where processing is based on consent; or
opt out of certain sales, sharing, targeted advertising, or profiling activities.

These rights are not absolute and may be subject to legal exceptions. For example, we may retain information necessary to complete a transaction, maintain legally required records, prevent fraud, exercise legal rights, or comply with tax, accounting, alcohol-regulatory, or other legal obligations.

To submit a privacy request, email info@ballers-brands.com with the subject line “Privacy Request.”

We may need to verify your identity before responding. Verification may require information reasonably necessary to match you with records maintained by us. We will use information submitted for verification only to evaluate and respond to the request.

Where permitted by law, an authorized agent may submit a request on your behalf. We may require evidence of the agent’s authority and may also contact you directly to confirm the request.

We will not discriminate against you for exercising an applicable privacy right.

8. California Privacy Rights

This section applies to California residents to the extent Ballers is subject to the California Consumer Privacy Act, as amended by the California Privacy Rights Act.

Subject to applicable limitations, California residents may have the right to:

know the categories and specific pieces of personal information collected about them;
know the categories of sources from which personal information was collected;
know the business or commercial purposes for collecting, using, selling, or sharing personal information;
know the categories of third parties to whom personal information was disclosed;
request deletion of personal information;
request correction of inaccurate personal information;
opt out of the sale or sharing of personal information;
limit certain uses and disclosures of sensitive personal information; and
receive equal service and pricing when exercising their privacy rights.

Based on our current practices, we do not sell personal information or share it for cross-context behavioral advertising.

California residents may submit a request by contacting info@ballers-brands.com and using the subject line “California Privacy Request.”

We will respond within the period required by applicable law. We may deny or limit a request when a legal exception applies and will explain the basis for the decision where required.

9. Children and Individuals Under 21

The Services advertise and promote alcoholic beverages and are intended only for individuals who are 21 years of age or older.

We do not knowingly collect personal information from anyone under 13. We also do not knowingly permit anyone under 21 to purchase alcoholic beverages through the Services.

If we learn that we collected personal information from a child under 13 without legally sufficient authorization, we will take reasonable steps to delete it. A parent or legal guardian who believes that a child has provided us with personal information may contact info@ballers-brands.com.

10. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information under our control.

No website, network, transmission, or storage system can be guaranteed to be completely secure. You should use caution when transmitting information online and notify us promptly if you believe your interaction with the Services is no longer secure.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to:

provide the Services;
respond to inquiries;
maintain customer and commercial relationships;
satisfy legal, tax, accounting, alcohol-regulatory, and recordkeeping obligations;
prevent fraud and protect security;
resolve disputes; and
establish, exercise, or defend legal claims.

Retention periods vary depending on the type of information, the nature of our relationship with you, and applicable legal requirements. When personal information is no longer reasonably necessary, we will delete it, deidentify it, or securely dispose of it in accordance with our practices and applicable law.

12. Third-Party Websites and Services

The Services may contain links to independently operated websites and services, including licensed retailers, checkout providers, shipping providers, social-media platforms, and other business partners.

We do not control those third parties, and this Privacy Policy does not apply to their independent privacy practices. We encourage you to review the privacy policy and terms of each third-party website or service before providing personal information.

13. International Visitors

The U.S. Services are controlled and operated from the United States and are intended primarily for the U.S. market.

If you access the Services from outside the United States, your personal information may be transferred to and processed in the United States or other countries where our service providers operate. The privacy laws of those jurisdictions may differ from those in your country.

Visitors seeking information, products, or services in another country should use the appropriate Ballers regional website or authorized local distributor.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our operations, technology, legal requirements, or privacy practices.

When we make changes, we will post the revised policy and update the “Last Updated” date. Where required by law, we will provide additional notice or obtain consent before materially changing how previously collected personal information is used.

15. Contact Us

Questions, concerns, and privacy requests may be submitted to:

Ballers Champagne Brands USA
Email: info@ballers-brands.com
Website: ballerschampagneus.com

Please use the subject line “Privacy Request” when contacting us about personal information or privacy rights.